如今大家了解专业翻译公司需要对客户进到那些基本的义务呢?相信大家对这方面知识都不是那么了解,下面请大家跟随北京翻译公司小编为大家详细介绍吧。
Now you know what basic obligations professional translation companies need to fulfill to their customers? I'm sure you don't know that much about this. Please follow the editor of Beijing translation company to give you a detailed introduction.
专业翻译公司最基本的五项承诺义务:
There are five basic commitments of professional translation companies:
1、高品质翻译服务。
1. High quality translation service.
能够为顾客提供高品质翻译服务是专业翻译公司的做强立身之本,是顾客信任的理由之一。专业翻译公司在接过新的翻译工程时,会准时将翻译文稿分派给有关的译员,建立翻译团队,规定译员保质保量的提交翻译工作,仔细查验核审,并做好二次母语校审,确保终极译文的专业性及符合本地化规定,为顾客提供高品质的翻译服务。
To provide high quality translation services for customers is the foundation of professional translation companies and one of the reasons for customers' trust. When the professional translation company takes over the new translation project, it will assign the translation documents to the relevant translators on time, establish a translation team, stipulate the quality and quantity of the translation work submitted by the translators, carefully check and verify, and do a good job of the second mother tongue proofreading, to ensure that the ultimate translation is professional and in line with the localization regulations, and provide customers with high-quality translation services.
2、准时交付文稿。
2. Deliver documents on time.
在翻译领域,很多翻译文稿是具备时效性的,因此专业翻译公司能够准时交付文稿是顾客信任的有主要理由之一。专业翻译公司在接收翻译工程时,会在合同中确定制订翻译完稿日期,准时提交翻译工程,倘若半途碰上祸事没办法准时完稿,专业翻译公司会决定加派译员,准时提交翻译工程,为顾客提供高品质的翻译服务!
In the field of translation, many translated documents are time-effective, so professional translation companies can deliver documents on time is one of the main reasons for customer trust. When receiving the translation project, the professional translation company will determine the translation completion date in the contract, and submit the translation project on time. If there is a disaster halfway and there is no way to complete the translation on time, the professional translation company will decide to send additional translators, submit the translation project on time, and provide high-quality translation services for customers!
3、非常严格保障客户信息资料。
3. Very strict protection of customer information.
怎么有那么多顾客对专业翻译公司这般信任?这是因为专业翻译公司不仅能够提供高品质的翻译服务外,更重要的是能够保障客户信息资料!专业翻译公司在接过保密性的翻译工程时,会与顾客签署有关的保密协议,非常严格监督译员实施合同,并不会有材料泄露的隐患,为顾客提供可靠的翻译服务!
How can so many customers have such trust in professional translation companies? This is because professional translation companies can not only provide high-quality translation services, but also protect customer information! When professional translation companies take over confidential translation projects, they will sign relevant confidentiality agreements with customers, and strictly supervise the implementation of contracts by translators, and there will be no material leakage Hidden danger, provide reliable translation service for customers!
4、全免费的校审排版设计业务。
4. Free proofreading and typesetting design.
专业翻译公司在接收任何一个翻译工程都要做好全免费的校审排版设计业务,查缺补漏并且让译文更专业妥帖,更漂亮,确保顾客得到的译文是最精致的。
Professional translation companies should do a good job of free proofreading and typesetting design when receiving any translation project, check the defects and make up for the omissions, and make the translation more professional, appropriate and beautiful, so as to ensure that the translation received by customers is the most exquisite.
5、以更好的服务意识为顾客做好业务。
5. To do business well for customers with better service awareness.
专业翻译公司与普通翻译公司明显的差异有哪些?除去翻译实力之外,还有就是服务意识上的差异!专业翻译公司擅长与顾客做好沟通交流,顾客的所有翻译上的问题都能够获得不错的处理,顾客也能够获得技术专业的翻译服务,这同样是顾客愿意信任专业翻译公司的主要理由之一。
What are the obvious differences between professional translation companies and ordinary translation companies? Apart from the translation strength, there are also differences in service awareness! Professional translation companies are good at communicating with customers, and all the translation problems of customers can be dealt with well, and customers can also get technical and professional translation services, which is also that customers are willing to trust professional translation companies One of the main reasons.